The employee at Sylvan One Hour Cleaner didn't mind it when a customer brought in a pair of pants covered in blood without attempting to clean it first. She also liked that he didn't let it sit for a week or two before bringing it in. Customers tend to make stains worst when theywait to get them cleaned oruse certain products with conflicting chemicalsto try to get rid of stains—especially on clothes that says dry clean only, she says. Still, at the Sylvan Road cleaners where everyone is treated like family, it does its best to ensure all customers are satisfied and that all its needs are met. That's why a year ago, the cleaning companyaddedwash and foldtoits services, which alsoinclude alterations, cleaning draperies, wedding gowns, suede as well as leather. Customersalso can drop their loads offat the company's James Jackson Highway location.