Portland / Oregon / United States
On-location digital comment card for customer feedback via their mobile phone Founded in 2009, Oberon3 has developed Opiniator. A SaaS (software as a service) digital comment card to help service businesses improve customer satisfaction, facility safety and maintenance cost - through on location feedback, delivered using the customers own mobile phone. This is combined with real-time analysis, alerts, tracking and benchmarking so the business can fix any issue and recover any customer. Replaces Comment cards, email and web surveys Used at Facilities, attractions, hospitality, retail and healthcare Delivers Immediate customer feedback, analysis, and staff alerts Return on Investment - Lower feedback cost - Lower maintenance cost - Lower HSE risk - Greater customer satisfaction and retention
